Frequently Asked Questions

Everything you need to know about shopping with Chirp™.

How do I determine my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What is Chirp's return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our Returns Portal to start your request.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days. Once your order ships, you will receive a tracking number via email to monitor its progress.

Are Chirp garments sustainably made?

Yes, we prioritize ethical manufacturing and use eco-friendly materials like organic cotton and recycled polyester across 80% of our seasonal collections.

Do you ship internationally?

Currently, we ship to the United States, Canada, and select European countries. International shipping rates and duties are calculated at checkout.

How should I care for my Chirp clothing?

To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry whenever possible.